Mediator and Coach
for Organisations and Individuals

Mediator and Coach for Organisations and Individuals

Group Mediation

Mediation, Coaching, präventive Lösungen, Nidwalden, Schweiz, Zentralschweiz, online, Anne-Céline Bonnier

Would you like to get to the bottom of misunderstandings, tensions or open conflicts within your organisation or between your organisation and its partners and find new solutions?
With group mediation, I can help you to develop clarity and new solutions.

Objective
  • Reduce tensions and misunderstandings.
  • Create a positive working atmosphere and constructive cooperation.
  • Reduce stress and frustration in the team.
  • Make everyday working life easier and increase efficiency.
  • Conflicts between subgroups.
  • Managers and teams in conflict.
  • Tension due to different perspectives or conflicting goals.
  • Performance problems due to friction.
  • Differences of opinion about decisions.
  • Different management and working styles.
  • Unclear allocation of roles.
  • Communication problems.
  • Teams with more than 10 employees.
  • Several teams.
  • Organisations and external partners.
  1. Clarification of the mandate with the client.
  2. Confidential online survey and preparatory discussions with the parties (pre-mediation).
  3. Realisation of the mediation and final agreement.
  4. Follow-up session(s) to adapt the measures and promote sustainability (post-mediation) – as required.

Depending on the number of people and the complexity of the issues. The practical example described below took a total of 60 hours over 10 months, including coaching sessions in between.

All my services are available in German, French, and English. The delivery is flexible: we can meet either at your location or online. Together, we’ll find the solution that best suits your needs.

Coaching, e.g. to improve communication skills or anchor behavioural changes.

A management team noticed dissatisfaction within the organisation and commissioned a mediation. Following individual discussions and an anonymous online survey, the conflict was narrowed down. The mediation involved one individual and over 20 employees. Solutions were developed in one-to-one meetings and workshops. After three months, a follow-up survey and follow-up meeting took place. Cooperation and communication improved noticeably.

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